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St. James Winery Shipping Policy
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DELIVERY REQUIREMENTS
All wine shipments require an adult signature (21 years or older, with proper identification) for delivery. If someone 21 years of age or older will not be available during UPS delivery hours, we strongly recommend sending your order to a business address where someone will be able to sign for the package. In the event you are unable to take delivery of your wine after 3 attempts, UPS will return the package to the winery. If you wish to re-ship your order, this additional shipping cost will be billed to the purchaser. If you wish to cancel your order, you may receive credit for the items purchased, less the shipping charges incurred. Contact customer service at 800-280-9463 with any questions.
AZ, CA*, CO, FL, GA, IL, IA, ID, KS, MD, MI, MN, MO, ND, NE, NH, NM, NV, NY, NC, OH, OK, OR, SC, TN, TX, VA, WA, WI, WV, WY, DC. </p>
*Warning on CA orders. See FAQ page.
The shipping rate for all products is based on shipping destination, weight and dimension. Oversized or overweight packages might have additional charges.
How orders are processed
Orders will be shipped and your credit card will be processed within 2 business days of receiving your order. We make every effort to ship orders received on the same business day (excluding holidays/weekends).
Taxes
State tax will be added to all orders shipped to California.
Notification of order
We will send a confirmation e-mail shipment notification to inform you when your order has shipped, but point-to-point or in-transit information may not be available.
Pickup is an Option
If you live in or near our location and wish to pickup your order, please specify details on the form at checkout and we will notify you when your order is available for pickup.
